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Collection and Delivery

Sign up for our laundry collection and delivery service and experience dry cleaning at its most convenient

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Convenience at your doorstep

Ever been pressed for time and you still needed your favorite suit or dress cleaned? It can be a daunting and stressful task. With our pick and drop plan, we collect and deliver your garments at a place which is best convenient for you. You can learn more about this process in the steps outlined below.

STEP
1

Submitting a collection request

Submitting a collection request is just a call away. You can also locate any of our branches for more assistance.

Place order from anywhere
Our submission platform is call based so customers can submit order through a phone call to any of our branches in the NCBD.

Easy re-orders
White Rose stores your contact and order history to make it easier to handle your future subscription renewals and orders

Get SMS notifications
Once your collection order is processed, you will receive a confirmation text message or email depending on the order channel used.

STEP
2

Request Processing

Our attendants can view order requests from all customized in one centralized, easy-to-use interface. This makes easy for them to seamlessly attend to each order, greatly reducing the turnaround time. At this step, we notify the requester by email or SMS, about steps to follow to get on

Once the prerequisites for honoring the order are met; location info, garment type(s), payment; the information is then forwarded to our operations team for final action.

Custom Requests
You can also get in touch with us by calling our Collection & Delivery hotline to give custom instructions for dry cleaning of your garment(s) and this is actively populated along with your order.

Experienced Attendants
We rigorously train and retrain our support staff to cater to any and all submission queries you may have

STEP
3

Dispatch and Delivery

Our dispatch and delivery system has been crafted from over 52 years of observing and learning customer patterns and mapping out routes to make garment delivery as seamlessly quick as possible.  We boast a variety of delivery channels including vans, outriders and even on-foot delivery personnel for short distances like within the CBD. 

Convenience anywhere
We deliver to any location of your convenience within the area that we cover be it your office, business or home.

Get email or sms notifications
As with garment collection, you will get an SMS notification or receive a call to alert you about the delivery.

Is this for me? Yes. Hundreds of customers are using it!

So, again. Ever been pressed for time and you still needed your favorite suit or dress cleaned? It can be a daunting and stressful task. With our pick and drop plan, we collect and deliver your garments at a place which is best convenient for you.

Sign Up
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